Online Banking helpdesk
Please also check our online banking customer support to see if we have already answered your question there.
If you still can't find an answer to your question, please call us on the numbers below:
Lines are open | 8am - 10pm, Mon-Fri 8am - 8pm, Sat-Sun |
Phoning within the UK | 0500 40 50 60* |
Phoning from outside the UK | +441383 847 088* |
Loans
Please also check our loans customer support to see if we have already answered your question there.
If you still can't find an answer to your question, please call us on the numbers below:
Lines are open | 8am - 10pm, Mon-Fri, 8.30am - 6pm, Sat 9.30am - 5.30pm, Sun |
Quote or apply | 0800 169 8503* |
All other questions | 0800 096 0543* |
Savings
Please also check our savings customer support to see if we have already answered your question there.
If you still can't find an answer to your question, please call us on the numbers below:
Savings | |
Lines are open | 8am–10pm, Mon–Fri 8am–8pm, Sat–Sun |
Existing account enquiries | 0500 40 50 60* |
Existing account enquiries (phoning from outside the UK) | 0044 1383 847 088 |
Child Trust Fund | |
Lines are open | 9am–7pm, Mon–Fri 9am–12pm, Sat |
General enquiries and new applications | 0800 7315 896* |
Mortgages | |
Lines are open | 8am–8pm, Mon–Fri |
General enquiries | 0800 838 295* |
Insurance
Please also check our insurance customer support to see if we have already answered your question there.
If you still can't find an answer to your question, please call us on the numbers below:
Credit Card
Please also check our credit card customer support to see if we have already answered your question there.
If you still can't find an answer to your question, please call us on the numbers below:
Credit Card Enquiries | |
Lines are open | 0500 40 50 608am–12am, Mon–Fri 8am–6pm, Sat - Sun |
To apply | |
Lines are open | 8am–10pm, Mon–Fri 8am–7pm, Sat - Sun |
Apply quoting WEB | 0800 030 4418* |
Lost or stolen cards | |
Lines are open | 24 hours a day, 7 days a week |
Phoning within the UK | 0845 300 0344* |
Phoning from outside the UK | 00 44 131 549 8040* |
Creditcare and Cardcare | |
Lines are open | 8am–12am, Mon–Fri 8am–6pm, Sat–Sun |
Creditcare claims | 0845 702 3839* |
Arranging Cardcare | 0845 120 8366* |
Cardcare claims | 0870 850 6850* |
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